Guide to JetBlue Baggage, Cancellation and Other Fees

While some budget airlines get a bad rap for upcharging for everything from seat selection to a tiny plastic cup of soda, just about every airline these days charges for certain amenities and eventualities, JetBlue included. But many fees are slowly going away as airlines eliminate some of the most aggravating fees, like change fees (JetBlue announced the end of change and cancellation fees for most fares in February 2021). Learn what JetBlue expects you to pay extra for so you don’t get caught off guard by unanticipated fees.

Baggage fees

Carry-on fees

JetBlue allows most passengers to bring a personal item and a carry-on at no cost. A personal item must be no bigger than 17 by 13 by 8 inches and should fit under the seat in front of you. Carry-ons can’t be larger than 22 by 14 by 9 inches.

There’s one fare class that does not allow for a free carry-on: Blue Basic. Beginning July 20, 2021, customers with Blue Basic fares purchased on or after Feb. 25, 2021 are only allowed to bring one personal item that fits underneath the seat. If overhead bin space is needed, customers will have to upgrade to Blue or Blue Extra, or otherwise pay to check their bags.

Checked bag fees

Fees for checked luggage vary depending on the fare you select, if you prepay for luggage in the app or during booking, or if you pay at the airport. Blue Basic, Blue and Blue Extra fares incur a $35 fee for the first bag and $45 for the second if paid at the airport or within 24 hours of departure (you’ll get $5 off if you pay in advance). The fee for a third bag is a whopping $150. If your fare doesn’t include checked bags, you’ll save money by paying for them in advance on or in the JetBlue app. To avoid an oversized-luggage fee, checked bags should be 62 inches or smaller in overall dimensions (length plus width plus height) and 50 pounds or lighter.

Who gets to avoid this fee

  • Customers who paid for their flight with a JetBlue Plus Card get their first checked bag free, along with three people on the same reservation.

  • Passengers with a Blue Plus fare get one free checked bag.

Overweight and oversized baggage fees

If your bag weighs between 51 and 99 pounds or measures 63 to 80 inches in overall dimensions (including the handle and wheels), expect to pay an overweight or oversized baggage fee. Bags of this weight or size will cost $150 per bag. If a bag is both overweight and oversized, both fees will apply.

Who gets to avoid this fee

  • There aren’t exceptions for overweight baggage fees.

  • Certain sports equipment, like golf bags and skis, won’t count as oversized if they’re within the weight limit.

Change and cancellation fees

JetBlue announced in February 2021 that most customers can cancel or change their flight for no additional fee. The airline eliminated change and cancellation fees on Blue, Blue Extra, Blue Plus and Mint fares. For customers who booked with Blue Basic, which is JetBlue’s lowest fare class, tickets can be changed or cancelled for a fee.

However, if the flight you changed to is more expensive than the one you initially booked, you’ll still have to pay the difference between the old fare and the new one.

Who gets to avoid this fee

  • Mosaic members and anyone on the same reservation as a Mosaic member can enjoy waived change and cancellation fees. Blue Basic fares aren’t included.

  • Anyone who booked travel at least seven days in advance of departure and cancels within 24 hours of booking.

  • Anyone who booked a refundable fare and cancels their flight before the scheduled departure.

Partner award booking fee

While passengers on a number of different airlines can earn TrueBlue points when flying, JetBlue allows award bookings only on Hawaiian Airlines. Point bookings will cost $25 per person. JetBlue has announced, though, that it will eventually be possible to redeem points for flights on American Airlines via the Northeast Alliance partnership. Details are forthcoming.

Who gets to avoid this fee

If you make a convincing case that you’re unable to book this award travel online, you may be able to get the fee waived.

Standby and same-day change fees

If you’re hoping to get a different flight on the same day as your original booking, you can opt to stand by. JetBlue says seat availability isn’t guaranteed, but if you’ve already purchased a ticket, you can request to be added to the standby list for any sold-out flight on the same day as your original flight. There’s a $75 fee to join the list.

If you booked a Mint flight and there’s another Mint flight on the same day of travel that has Mint seat availability, a $75 same-day change fee will also be charged.

Who gets to avoid this fee

Anyone who doesn’t get a confirmed seat on their chosen standby flight.

Call center service charge

If you prefer to book your flights over the phone instead of online, you’ll be charged $25 for each person on the reservation.

Who gets to avoid this fee

  • Customers who are physically, emotionally or cognitively unable to book online, including those with hand tremors, physical effects of a stroke, anxiety or a learning disability.

  • Bookings of more than seven people.

  • Children traveling with adults booked on a separate reservation.

  • Customers paying with multiple forms of payment not available online.

  • Bookings paid for with JetBlue travel certificates.

  • Those booking a JetBlue Vacations package.

  • Anyone making a booking at the airport.

  • Bookings made at city ticket offices.

  • One-way bookings originating in Cuba.

Unaccompanied minor fee

If your child is traveling alone and is 5 to 13 years old, it’s mandatory that they participate in the Unaccompanied Minors Program. In addition to the cost of the ticket, there’s a fee of $150 per minor each way, which can be paid online as part of the booking. Unaccompanied minors can travel only on nonstop flights.

Who gets to avoid this fee

  • Any child 2 to 13 years old who’s traveling with someone at least 14 years old won’t need unaccompanied minor status.

  • If a minor is traveling with an adult on a separate reservation, you can call JetBlue to make the reservation without incurring the unaccompanied minor fee (the call center fee will also be waived).

Pet travel fee

If you’re traveling with a four-legged family member (JetBlue permits only cats and dogs), expect to pay $125 for each direction of travel. Pets can be booked online or by calling JetBlue. The pet carrier, which must weigh 20 pounds or less with the pet in it, will count as your carry-on.

Who gets to avoid this fee

It appears that this is an unavoidable fee.

The bottom line

When booking on any airline, it’s important to keep fees and extra charges in mind. Just one or two extra bags or carrying on a pet can really make a difference in your bottom line. But if you’re aware of the fees you could encounter and how to avoid them, you won’t be unpleasantly surprised when the time comes to foot the bill for your next trip.

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